Matt Yglesias

Sep 6th, 2008 at 12:24 pm

Best User Guide Ever

Google hasn’t released a Mac version of Chrome yet so I haven’t gotten a chance to try it yet, but via James Fallows I see they’ve definitely come up with the best user guide I’ve ever seen for a program.






35 Responses to “Best User Guide Ever”

  1. carsick Says:

    Considering Google’s recording of search terms for each individual user, I’m concerned about the privacy of their system no matter how good it is.

  2. Chris Says:

    Scott McCloud, the creator of Understanding Comics!

  3. Chris Says:

    Type the below into the address bar for a Ted Stevens easter egg:

    about:internets

  4. UberMitch Says:

    Notice the casual reference in the user guide to a google team working on an android?

  5. UberMitch Says:

    BTW, I don’t think this is mentioned enough:
    commenting on thinkprogress > commenting on the atlantic

  6. ferd Says:

    I was hoping for even less content. “Press the Chrome start button and go from there. If nothing works, press the re-start button. If that doesn’t work, shut down your computer, start it back up, and press the Chrome start button again.”

  7. Michael T Sweeney Says:

    Reading this makes me want to dig up my copy of Understanding Comics.

    And Google is really an unbelievably awesome company.

  8. Ropty Says:

    Notice the casual reference in the user guide to a google team working on an android?

    UberMitch,
    At first I thought you were joking, then I thought maybe not. Android is software for a mobile phone–think the gPhone. Do a Google search for it, or check out the home page

  9. Jeffrey Davis Says:

    My 2 objections: so far there’s no way I’ve found to manage bookmarks easily in Chrome and removing your web history doesn’t really clear things out so I wouldn’t use Chrome in a library or internet cafe for sensitive material like shopping or filing a tax return or such.

    I don’t notice much speed improvement over Firefox. Since I don’t do exotic stuff on the web, the multi-threaded design enhancement is above my pay grade. IE still renders fonts better than either.

  10. matt Says:

    I like, on page 20, the example “Search Amazon: Zamfir”.

  11. UberMitch Says:

    Ropty:
    Re-reading the reference in the user guide, which is on page 12, it does say “a team at google working on android.” The absence of a indefinite article makes quite a difference. I had never heard of android, and honestly though google has a robotics project going. I wonder what that says about me that I thought that. I suggest it says “idiot.”

  12. ben wolfson Says:

    As a user guide, it’s actually piss-poor, which is fine, because it’s not a user guide.

  13. sidereal Says:

    It’s cool, but as ben points out, it’s not close to a user guide. It’s a mission statement slash development narrative slash marketing document. There’s very little in it that actually teaches you how to use the program. Which is fine, because the interface is dead simple.

  14. ben Says:

    @Jeffrey Davis

    You can look at your “sensitive” webpages using the Incognito “porn mode”:

    Pages you view in this window won’t appear in your browser history or search history, and they won’t leave other traces, like cookies, on your computer after you close the incognito window. Any files you download or bookmarks you create will be preserved, however.

    Going incognito doesn’t affect the behavior of other people, servers, or software. Be wary of:
    -Websites that collect or share information about you
    -Internet service providers or employers that track the pages you visit
    -Malicious software that tracks your keystrokes in exchange for free smileys
    -Surveillance by secret agents
    -People standing behind you

  15. sidereal Says:

    Ben, I’m scandalized! Incognito mode isn’t for porn!

    It’s made clear in the comic guide that it’s for hiding anniversary gifts from your spouse. I’m sure it never occurred to Google that it might be used for porn or piracy.

  16. moe99 Says:

    My computer guy hates the havoc Google’s tool bar wreaks so much that he is refusing to test chrome out whatsoever. I’ve never seen him so worked up.

  17. James Gary Says:

    There’s porn on the Internet?

  18. Buckeye Hamburger Says:

    The best user guide you’ve ever seen? What? Matt, that’s not a user guide at all. It’s a comic book explaining the design of the browser, meant for programmers and software architects. It has just about nothing to say about how to use the program, and most of the information it presents is entirely irrelevant for end users.

  19. Adam Villani Says:

    The best user guides ever are the booklets that come with Lego sets.

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